FAQs
What are the accepted payment methods?
Credit / Debit cards
Credit / Debit cards
Paynow
Manual Transfer (Paynow / PayLah!)
Where do you ship?
We ship to Singapore, Malaysia, Indonesia, Brunei.
But we aim to ship to more countries really soon.
Exchange Policy
We accept exchanges on wrong order or item with major defects.
We accept exchanges on wrong order or item with major defects.
Return item has to be in the original package as how it was delivered.
We reserve the right not to accept returns that do not meet our policy.
Delivery Info
Domestic :
Domestic :
Standard - 2 to 4 working days with tracking
Next Day - Cut off at 12pm
International :
Depends on courier. We ship out orders within 1 working day.
More questions?
You can always drop us a dm on Instagram @shophanan_
We try to assist you within 1-2 working days.